Frequently Asked Question

Our goal is to make the process of getting professional-quality visual content as simple as possible. All you need to do is answer a handful of questions and we will be in touch within 1 hour about placing your order. Then you just send us your products, and we take care of the rest! Within 1 days we will get back to you with your photos, ready to deliver.

No Robot or AI editors here. We know that there are some agency who uses software to generate, but in here all the expert people will do the editing and quality check.

 

Yes we do most of types editing like clipping path, vector, background removal, retouching etc.

Yes. We believe the photoshoot isn’t over until every image has been professionally edited and retouched to perfection. We have a team of expert editors and retouchers with decades of experience in the e-commerce world, and they will work their magic on all of your photos.

From basic to industry top level we do all kind of editing and retouching.

Of course. We always want you to be thrilled with the photos, so we offer 1 round of revisions when you can provide feedback on the images and request changes if need be. You do all of this in a convenient online proofing gallery that allows you to circle, comment on, and approve every image from your computer or phone.

We believe that our portfolio of work speaks for itself and that if you chose to order from us, that means you were impressed with our work and are confident we can execute your vision.

Yes. Ultimately, we cannot do anything unless we have your products in our studio, but we totally understand how scary it can be to ship your valued products to a new studio. Because of that, we offer a low-risk trial where you can send us 1 product and we edit it for free. This is your chance to experience our quality, communication, and turnaround time firsthand. Then, once you are thrilled with the photos, we can proceed with your full order.

To our upload folder or through any file sharing website.

Yes! You can send us 1 product risk-free and get up to 3 photos for the editing They are all yours for free whether you decide to place an order or not.

Click here to learn more about our free trial.

We love to learn all about your editing requirements, so send us an email or fill out a questionnaire on our website to be put in touch with our Studio Manager. He can help answer any questions and place your order.

Once you place an order, just send us your photos, and we will take care of the rest! If you want them returned to you, simply send us a return label and we will get them in the mail as soon as your editing is complete.

Yes! We offer 10% off your first order when you sign up for our newsletter! 

 

We also offer an Enterprise Plan which offers volume discounts of 5%-25% off large orders. If you have more than 100 photo, contact us to see if you qualify for our Enterprise Plan.

 

We often offer seasonal discounts and other offers, as well promotions to clients who we meet at trade shows. The best way to stay up to date with our latest offers is to sign up for our newsletter. 

A 50% deposit is required for photo-editing to begin, and this is a non-refundable fee to book the studio.

 

We are positive you will be thrilled with your photos, but if for some reason you aren’t, we do not charge the remaining 50% of your payment unless you are happy with the photos.

Our pricing varies based on what you order, but here are some general starting points for our services:

Our studio team has a diverse background in fast-paced e-comm and retail studios, giving us inside knowledge for how to maximize photography efficiencies. That, added with our cutting-edge studio technology that you won’t find in other studios, makes us faster and more affordable than the rest.

 

We purposefully built our pricing about 30% lower than the average of our competitors’ pricing. When we created this studio, we wanted a solution for businesses who couldn’t afford the massive productions, but who still deserved high-quality professional photography.

We offer the following payment methods:

 

  • Credit Card: We will email you a secure link to make a credit card payment online.
  • Paypal
  • Check:Just mail it with your products, and photography will begin when it clears.

A 50% deposit is required for photography to begin, and this is a non-refundable fee to book the studio.

 

The remainder of your payment is not due until the shoot is done and you are thrilled with your images.

You are more than welcome to call or email us anytime, and we will respond within 1 business day. Once you have placed an order you will be given a direct line of communication to our Studio Manager. He will keep you updated with the status of your shoot, collaborate with you on creative direction, and answer any of your questions.

That’s totally fine! When beginning the process of creating a visual identity for your brand, the task is daunting, to say the least. Just call or email us and we will talk it through and find the perfect services for you and your budget.

We offer many other ways for you to stay informed on e-commerce strategy as well as our studio news:

 

  • Our free e-commerce blog, filled with informative photography and e-commerce tips and strategies.
  • Our newsletter. When you sign up for our newsletter you will receive no more than 1 email from us a week, and they will range from promotions, announcements, features, and e-commerce tips.
  • Social Media. We are on InstagramFacebook, and LinkedIn. Instagram and Facebook are the best places to see the cool photography we are doing, and LinkedIn is where we share original articles, tips, and announcements. 

Get in touch with our support team with your queries or send us test images today

Find the time to fall in love with your work again

Illustration – Level 3

Illustration – Level 2

Illustration – Level 1

Label – Level 2

Label – Level 1

Art Work – Level 3

Art Work – Level 2

Art Work – Level 1

Logo – Level 3

Logo – Level 2

Logo – Level 1

Color Variants – Level 1

Ghost Mannequin – Level 2

Ghost Mannequin – Level 1

Wrinkle on Clothing – Level 2

Wrinkle on Clothing – Level 1

Camera Reflection Removal – Level 2

Camera Reflection Removal – Level 1

Beauty Airbrushing – Level 2

Beauty Airbrushing – Level 1

Dust Spot or Scratch Removal – Level 2

Dust Spot or Scratch Removal – Level 1

Floating Shadow – Level 1

Drop Shadow – Level 1

Existing Shadow – Level 1

Reflection Shadow – Level 3

Reflection Shadow – Level 2

Reflection Shadow – Level 1

Natural Shadow – Level 3

Natural Shadow – Level 2

Natural Shadow – Level 1

Image Masking – Level 5

Image Masking – Level 4

Image Masking – Level 3

Image Masking – Level 2

Image Masking – Level 1

Multi-Clipping Path – Level 4

Multi-Clipping Path – Level 3

Multi-Clipping Path – Level 2

Multi-Clipping Path – Level 1

Clipping Path – Level 2

Clipping Path – Level 4

Clipping Path – Level 3

Clipping Path – Level 5

Clipping Path – Level 6

Clipping Path – Level 1